Great, thanks for your help! The serial number provided does not match the previously selected product. Since you can’t download and install the drivers I posted directly from your PC, just download them to another PC, copy them to a CD or USB storage drive and install them on your dc It matches the product: So, I send this link to people needing the Intel driver and no one has yet to be disappointed. All forum topics Previous Topic Next Topic.

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Ethernet not working on Compaq dc small form factor – HP Support Community –

This process can take several minutes depending on the number of warranties being checked. The Virtual Agent is currently unavailable. Then click on the details tab. We were unable to retrieve the list of drivers for your product. How does HP install software and gather data? I followed your directions and no more yellow question marks! We are unable to determine your warranty status for the product and serial number provided. Please make a different selection, or visit the product homepage.

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This product was sold by a reseller. Or, view all available drivers for your product below. Europe, Middle East, Africa. Asia Pacific and Oceania. I haven same issue, same computer. Please use the product number and serial numbers of the new product to validate warranty status.

HP Customer Support – Software and Driver Downloads

Install this first and reboot. Would you like to view the product details page for the new product?

The list of all available drivers for your product is shown above. Great, thanks for your help! Javascript is disabled in this browser. Choose a different product series.

Not sure which drivers to choose? Message 7 of Please try again shortly. Product sold without warranty: See your browser’s documentation for specific instructions.

I figured I could download and install the driver for the ethernet controller but I don’t know which one since the device manufacturer is unknown. Remove selected files Download files. h;

Please try again shortly. Select your operating system and version. Drivers may be in development so please check back at a later date or visit the product homepage. Please for, a Product Number to complete the request. I have just performed a fresh installation of XP Pro but cannot connect to the internet.


Message 10 of Warranty removed from product: This tool applies to Microsoft Windows PC’s only.