If the product does not turn off, proceed to the next solution. Rotate the rollers as you clean them to make sure they are clean all the way around. Is my Windows version bit or bit? The posting of advertisements, profanity, or personal attacks is prohibited. Pulling the paper out too quickly increases the chances of damaging the product. Clean the paper rollers through the duplexer Gather the following materials:.

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HP Deskjet Color Inkjet Printer Troubleshooting | HP® Customer Support

If the carriage is stuck in the middle of the productmove the carriage to the right side of the product. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

This product cannot be identified by Serial Number alone. Check for missing cartridges Open the top cover, and then check if one or both of the cartridges are missing.

Plug the printer directly into a wall outlet Follow these steps to make sure that the product is connected to a suitable power source. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. If the product does not turn off, proceed to the next solution. Modify your browser’s settings to allow Javascript to execute. You must disconnect the power cord to move the carriage mechanism by hand without the risk of electrical shock.

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Print a self-test report Print a self-test report to make sure that the hardware functions correctly. Press the swab against the paper pick roller, and then rotate the roller upward with your fingers.

The product is on and ready for printing. Turn the segies latch counter-clockwise, and then pull the door away from the product to remove it. Select from the products you own. Never remove paper from the front if you can pull it from the back of the product or from the paper tray first. Look at the drawing and then find the icon in the following figure that matches the drawing.

HP Deskjet Color Inkjet Printer – Driver Downloads | HP® Customer Support

The Power light is on and the Resume light blinks. Advertisements or commercial links. Thank You for Submitting a Reply,! The Power light and the Resume light desljet on In this error condition, the following light pattern displays on the product control panel:. The product might go through a warm-up period which might last up to two minutes.

Let HP identify any out-of-date or missing drivers and software. Reload the paper Lift the output tray.

Drivers may be in development so please check back at a later date or visit the product homepage. Tell me what you’re looking for and I can help find solutions. The Power light and the Resume light are on. Remove the new cartridge from its package, and then carefully remove the protective tape. Click OKand then click Deskiet again to print the document.

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HP deskjet 5550 series (HPA) drivers for Windows 10 x64

Clean the paper rollers through the duplexer Gather the following materials:. Trying to clear jammed paper from the front of the product can damage the print mechanism. See your browser’s documentation for specific instructions.

The Power light is on and the Resume light blinks when trying to print on banner paper When trying to print on banner paper, the Power light is on and the Resume light blinks. Press the Power button to turn the product on.

HP Customer Support – Software and Driver Downloads

Slide the cartridge at a slight upward angle into the empty slot, and then gently push it forward until it snaps into place. This product was sold by a third party. Insert the door into the rear of the product, and then turn the door latch clockwise to secure the door.