If the semi-full reset resolves the issue, you do not need to continue troubleshooting. HP encountered an error while trying to scan your product. Listen the sound of initial motor run, If smooth not grinding noise, check the toner cart OPC drum for jam. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Please enter a valid email address. If the error message displays again, proceed to the next step to try a semi-full reset.

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It happened to me last month.

Warranty withdrawn refurbished product: Hp131v5 you don’t have any such obstruction then you have a mechanical defect which is not user repairable. Modify your browser’s settings to allow Javascript to execute. Lately during the filling cycle water hammer is occurring. Europe, Middle East, Africa.

Select all Deselect all. Posted on Jan 02, Please assign your manual to a product: Europe, Middle East, Africa.


This is a very common issue on the Laserjet 4L and 4P units. Select your operating system and version. HP v Printer Makes grinding noise and won’t feed Operating System – Windows 7, Windows 8, Windows 8.

The serial number provided does not match the previously selected product. Posted on Oct 09, If so, you ‘ll have to replace the swing gear assy. Asia Pacific and Oceania.

This product was designated to be returned to HP. Already have an HP account?

HP v Ink | PSC v Ink Cartridges

It matches the product: The grinding noise is caused by a cracked motor gear. Please enter a valid email address.

It is not an easy job!!! Modify your browser’s settings to allow Javascript to execute. Here is a link to a picture of the motor as well as a source for the part. Thank you for your patience.

HP PSC v All-in-One Printer – Driver Downloads | HP® Customer Support

Posted on Nov 02, Answer questions, earn points and help others Answer questions. Lean the rollers in the automatic document feeder ADF Remove the document feeder tray from the product by gently pulling it. Helpful 0 Not Helpful Flag. This product cannot be identified by Serial Number alone.


I hate to replace it as the cartridge lasts about 10 years.

HP Customer Support – Software and Driver Downloads

Open the front door, take cover behind the printer a little can shake up to something it’s a pen. Until that is removed from the feed roller, you will continue to hear the ‘grinding’ sound, and won’t be able to print hp1315vv. Select your desired files and a list of links will be sent by email.